One standard process for every machine
Every MachiOn job follows the same four-step framework, so quality stays consistent across brands and sites.
Four steps, start to finish
Smart ticket
Send the error code, a photo or a short video — or let a sensor alert raise the ticket for you.
AI triage & match
The platform diagnoses the likely fault and matches the nearest engineer who specialises in it.
Expert on-site fix
A certified engineer arrives with diagnostic tools and the right spares and fixes it to checklist.
Monitor & predict
The job is logged to the machine’s digital passport and sensors keep watching for the next warning sign.
What happens at each step
1. Intelligent ticket entry
Plant managers submit the issue, error codes, machine photos or a short video by phone, WhatsApp or the online form.
2. Proximity & skill matching
The ticket goes to a verified technician who specialises in that machine class and control system, nearest to your site.
3. Calibrated on-site servicing
The technician arrives with diagnostic tools, follows a standard checklist and sources OEM-grade or import-substitute spares.
4. Digital sign-off & health log
Machine status is verified, the job card is logged to the cloud and the history updates for predictive monitoring.
Frequently asked questions
We are multi-brand: Siemens, ABB, Fanuc, Yaskawa, Schneider, Mitsubishi, Allen-Bradley, Danfoss, Delta and most Indian and imported OEMs.
Machine down? Get it back on today.
Call our 24/7 breakdown line or raise a ticket — a verified engineer will call you back within minutes.